Program Description

Provides integrated and individualized services and advice to potential entrepreneurs including analysis along the lines of financing, export and import, economic incentives, international marketing and continuing education. It has six Business Development Centers, one for each area of economic development.

• Provide services and assist potential small and medium entrepreneurs.

• Provide guidance on how to establish and/or expand existing businesses.

• Provide financing options at the state and federal level.

• Assist in the generation of financial statements.

• Provide guidance on how to correctly fill out financial documents to obtain financing or incentives available at state and federal level.

Customers

Business people, future entrepreneurs and exporters across the entire island.

Human Resources

Authorized and Proposed Positions	2009	2010	2011	2012
Managerial,Technical, Administrative, and Office Staff	43	43	40	40
Maintenance and General Services Staff	2	2	2	2
Total, Positions	45	45	42	42

Program Description

Provides services to all operational areas; manage human resources and fiscal matters; and oversees that funds allocated to the Agency are used correctly.

• Organize, direct and supervise different Agency's activities with the intention of establishing guidelines and rules.

• Prepare statistical and financial reports related.

• Prepare reports and/or provide information requested by the OMB and other government dependencies.

• Promote the programs and activities of the Company in the different communication media outlets.

• Maintain an effective internal and external information system.

• Comply with all regulations and executive orders applicable to human resources.

• Participate and represent the Company at official government activities or in different associations in Puerto Rico.

Agency Personnel

Human Resources

Authorized and Proposed Positions	2009	2010	2011	2012
Managerial,Technical, Administrative, and Office Staff	34	29	30	24
Judges, Lawyers, and Legal Staff	2	2	2	2
Other staff	15	15	17	12
Maintenance and General Services Staff	6	6	5	5
Information Systems	2	2	1	1
Total, Positions	59	54	55	44

Program Description

Encourages and promotes the export activity of the Puerto Rican enterprises. Identify potential markets for products and services. Assist entrepreneurs in the development of an exportation plan, as well as offering them the basic tools to be prepared for international commerce. Conduct commercial missions in different countries so that local entrepreneurs may be able to export their products or services. Maintain a database of current and potential exporters.

Objectives

• Defines public policy related to the export of goods and services through the Foreign Commerce Board.

• Develop and implement a promotion plan for exporter entrepreneurs from different economic sectors to obtain effective results that contribute to the economic development of Puerto Rico.

• Reestablish the Foreign Commerce Board.

• Help transform the business of exportation into a continuous and permanent activity which contributes to the economic development of Puerto Rico.

• Develop a database of exporter entrepreneurs to identify the sectors with the greatest potential of exportation.

Customers

Export companies and new entrepreneurs with the ability to export their goods and services.

Human Resources

Authorized and Proposed Positions	2009	2010	2011	2012
Managerial,Technical, Administrative, and Office Staff	6	6	4	4
Other staff	10	10	6	6
Total, Positions	16	16	10	10

Program Description

Its is of vital importance for the Company, because it provides warehousing installations for the distribution of products, as well as commercial and entrepreneurial installations across the Island. It administers the warehouses and commercial installations strategically located in San Juan, Ponce and Mayaguez. In addition, it is the division responsible for administering FREE TRADE ZONE #61 which is located in the International Commerce Center.

• Expand and administer new free trade zones in all San Juan commercial center facilities.

• Administer over 3,600,000 square feet of commercial warehouses in San Juan, of which 600,000 are part of Free Trade Zone Program.

• Continue with the capital improvements plan in order to maintain the warehouses in optimum conditions.

Customers

Businesses in expansion that distribute their products around the Island and businesses with the potential for exportation which would be benefit from free trade zone for distribution on international markets.

Human Resources

Authorized and Proposed Positions	2009	2010	2011	2012
Managerial,Technical, Administrative, and Office Staff	19	19	19	19
Maintenance and General Services Staff	19	19	18	18
Total, Positions	38	38	37	37

Business Technology Innovation

Program Description

Administers the Cybernetics Center which prepares small and medium business merchants using a package of virtual assistance and training. The package of assistance includes: below market rent rate, salary incentives, accounting assessment, basic equipment and broad band connectivity.

Program Description

Gathers, analyzes, organizes and interprets all quantitative information that may be necessary and that allows the Agency to analyze commercial activity in general. In addition, it evaluates viability studies to make recommendations on the placement of gasoline stations and shopping centers. It does this in accordance with Act No.171 of August 12, 2000, the Merchants and Businesses Registry Law.

Objetive

• Conduct studies and research on economic commercial planning that includes the following: retail sales reports, the Merchants Registry, international commerce studies, shopping centers and gasoline stations.

Customers

Small and medium merchants

Human Resources

Authorized and Proposed Positions	2009	2010	2011	2012
Managerial,Technical, Administrative, and Office Staff	7	5	4	4
Other staff	5	3	5	5
Total, Positions	12	8	9	9

Program Description

Provides the design, planning, training and evaluation for most of the entrepreneurship development programs operated through the Business Development Center System (CDN, Spanish acronym). It maintains a promotional program on available services and runs a service access line. This Program includes the following units and departments: Programs and Alliances Management, Service Promotions, Entrepreneurship and Exporters Resources Center and the Foreign Trade Entrepreneurship Development Institute.

Objectives

• Provide information, counseling and training to our clients.

• Establish courses to help identify potential markets for local enterprises.

• Establish alliances with the agencies that offer the services to PYMES, habilitate our regional offices to offer services.

• Establish partnerships with academic institutions and municipalities to provide courses in different regions.

• Establish strategic alliances with cities in the United States with high Hispanic populations that allow access to that market to Puerto Rican businesses.

Customers

Future entrepreneurs and exporters, new businesses and growing businesses

Human Resources

Authorized and Proposed Positions	2009	2010	2011	2012
Managerial,Technical, Administrative, and Office Staff	5	5	8	8
Other staff	0	0	4	4
Total, Positions	5	5	12	12

FISCAL YEAR 2011-2012 ADOPTED BUDGET

The adopted consolidated budget for Fiscal Year 2011-2012 is $19,023,000. The funding comes entirely from Revenues from Internal Sources. The funding includes $16,823,000 for Operational Expenses and $2,200,000 from Capital Improvements Fund.

Operational Expenses reflect an increase of $461,000 in comparison with the funding allocated for Fiscal Year 2010-2011. This funding is intended to strengthen the Company's operational expenses and will be used to promote services offered to commerce.

Business Development Center

General Management and Administration

Business Expansion and International Marketing

Commercial Facilities

Business Technology Innovation

Market Research and Economics