Program Description

Offer support through activities developed by Public Relations, Information Systems, Human Resources and Labor Relations, Legal, Finance, Planning and Budget, General Services and Property. This program is responsible for supervising and coordinating technical activities, planning and managing the Agency's revenues and expenses as well as developing systems, regulations and procedures that comply with the law.

• Maintain the Agency's communication systems in optimum condition and modernize the ACAA private network infrastructure, provide additional capacity and more efficient servers.

• Maximize the use of the system that processes medical-hospital service payments.

• Continue efforts to increase the yield from income through the management of the investment funds portfolio.

• Optimize the Agency's accounts payable, general ledger, fixed assets and inventory transaction processing system.

General public

Human Resources

Authorized and Proposed Positions	2009	2010	2011	2012
Managerial,Technical, Administrative, and Office Staff	117	115	117	117
Other staff	54	50	55	55
Total, Positions	171	165	172	172

Program Description

Direct, supervise and coordinate all Agency administrative, technical and operational activities in accordance with the powers, authority and duties determined by law and by the Board of Directors in compliance with Act No. 138 of June 26, 1968, as amended, known as the Automobile Accident Public Liability Act.

Objectives

• To examine the fiscal and administrative systems and procedures to ensure compliance in accordance to public policy and applicable law.

• Through the Internal Auditing Office offer courses, seminars and training for the auditors so they can complete the required 80 hours of training.

• Create the Internal Auditing guide.

Human Resources

Authorized and Proposed Positions	2009	2010	2011	2012
Managerial,Technical, Administrative, and Office Staff	10	17	12	12
Other staff	13	2	5	5
Total, Positions	23	19	17	17

Program Description

Prepare and carry out an accident prevention plan for Puerto Rico's public highways as a mechanism for reducing death and injury.

Objectives

• Conduct publicity campaigns and offer information to automobile accident victims and the general public about the services and benefits Act No. 138 of June 26, 1968, as amended.

• Continue to educate children on automobile accident prevention by creating interesting and fun guides.

• Encourage and promote the development of educational programs (with the public and private sectors) intended for the prevention of automobile accidents.

Statistical Data	2010	2011	2012
Conferences Act No. 138	361	310	336
Conferences about accidents prevention	275	229	252
Defensive driving courses	31	33	32
Educational expos	72	84	78
People impacted with defensive driving courses	532	509	521
People impacted with educational exhibits	7,178	7,553	7,366
Persons impacted by act 138	12,674	10,973	11,825

The statistical was provided by the Agency during the FY2011-2012 budget preparation process.

Customers

The general public with emphasis on students, public and private business functionaries, drivers and pedestrians.

Authorized and Proposed Positions	2009	2010	2011	2012
Managerial,Technical, Administrative, and Office Staff	7	7	4	4
Other staff	10	12	9	9
Total, Positions	17	19	13	13

Program Description

Plan, organize and administer all of the services and benefits offered to people injured in automobile accidents in accordance with the provisions Act No. 138 of June 26, 1968, as amended. Offer medical-hospital services and facilitate the granting of benefits for automobile accident victims through the regional offices.

Objectives

• Implement and follow procedures that ensure the privacy of health information of injured people as required by (HIPAA) Health Insurance Portability & Accountability Act.

• Complete the implementation of the claims and benefits management system (ACAA 21) at the regional offices, including the Medical Center Services Office.

• Continue to provide medical-hospital services for 50,000 active injured cases through a network of 1,100 providers throughout the island.

• Increase recovery collections by 10% through judicial and administrative efforts.

• Reduce processing time of the granting of benefits at the Central Office and the regional offices.

Statistical Data	2010	2011	2012
Death cases worked	190	215	203
Disability cases worked	1,985	2,288	2,137
Dismemberment cases worked	15	20	18
Filed cases	30,074	30,662	30,369
GIS assistance	8,498	9,275	8,887
Injuries reported	37,694	38,356	38,025
Specialized secondary services	167	172	170
Visits to customers	170,292	170,775	170,534

The statistical data was provided by the agency during the Fiscal Year 2011-2012 budget preparation period.

Customers

Citizens and relatives of people that have suffered bodily injury, disease or death as a result of an automobile accident and the service providers such as hospitals, physicians under contract, etc.

Human Resources

Authorized and Proposed Positions	2009	2010	2011	2012
Managerial,Technical, Administrative, and Office Staff	241	250	176	176
Other staff	97	96	90	90
Total, Positions	338	346	266	266

FISCAL YEAR 2011-2012 ADOPTED BUDGET

The adopted consolidated budget for Fiscal Year 2011-2012 includes $98,249,000 from Revenues from Internal Sources.

Revenues from Internal Sources are generated from: premiums paid by the owners of motor vehicles, returns on investments and fund recovery from insurance companies, like the State Insurance Fund Corporation and private insurance policy holders. These funds will allow the Agency to complete its work plan which includes the financing medical-hospital services.

SUMMARY OF AVAILABLE RESOURCES

SUMMARY OF RESOURCES BY PROGRAM

Technical and Administrative Support

General Management and Administration

Accidents Prevention and Education