Program Description

Ensures effective management of finance programs and state and federal budget, human resources and general services in compliance with laws, rules, regulations and executive orders applicable to the administrative area. Under this program activities are carried out to meet the needs of: personnel, physical plant, purchase of services, equipment rental, materials and financial resources necessary for the functioning of the Agency. Is responsible for maintaining the continuity of the operation before, during and after the emergency.

Customers

Agency employees that carry out effective work in the planning, coordination and management of operations before, during and after the emergency.

Authorized and Proposed Positions	2009	2010	2011	2012
Managerial,Technical, Administrative, and Office Staff	46	43	48	46
Planning, Budget, Statistics, Auditing, and Finance	1	1	1	1
Public Relations and Communications	1	1	1	1
Maintenance and General Services Staff	4	4	7	7
Total, Positions	52	49	57	55

Program Description

It ensures that all the people of Puerto Rico are protected and safe during any emergency or disaster.

Objective

• Quickly and effectively protect lives and property during and after any emergency and disaster by coordinating all efforts and available resources to re-establish and stabilize essential services.

Customers

The Agency provides services to the general public as provided in Act No. 211 of August 2, 1999. In addition, it serves customers through its Operations Area that consists of:

• State and Federal Government Agencies
• Private Sector Entities
• Municipal Governments
• Volunteer groups and nonprofit entities
• Government of other countries

Human Resources

Authorized and Proposed Positions	2009	2010	2011	2012
Managerial,Technical, Administrative, and Office Staff	82	76	39	39
Other Safety and Protection Staff	12	10	13	13
Public Relations and Communications	45	43	46	46
Total, Positions	139	129	98	98

Program Description

It process, attends and responds to 9-1-1 calls. As a 9-1-1 System Response Agency, it receives referrals, for intervention in social emergencies affecting the safety of children, as well as situations of abuse.

Statistical Data	2010	2011	2012
Calls processed in zones and municipalities	19,618	23,006	23,006
Phone calls received	19,930	23,439	23,439

Data comes from agency Certified Headcount Reports. Figures for fiscal Year 2011-2012 were estimated during the budget formulation process.

Customers

All citizens

Authorized and Proposed Positions	2009	2010	2011	2012
Public Relations and Communications	13	13	13	13
Information Systems	2	2	2	2
Total, Positions	15	15	15	15

FISCAL YEAR 2011-2012 ADOPTED BUDGET

The adopted consolidated budget for fiscal year 2011-2012 totals $ 11,537,000. The funds include $6,038,000 from the Joint Resolution-General Fund, $300,000 from Special Appropiation-General Fund and $5,199,000 from Federal Grants.

Operating Costs reflect an increase of $256,000 compared with the resources allocated for fiscal year 2010-2011. This increase will be used to cover the 24 hours 7 days a week operating costs of from the Puerto Rico Seismic Network.

The resources of the Joint Resolution-General Fund will be used to manage the following emergency phases: preparation, mitigation, response and recovery.

Some of the Contributing Federal programs are: Emergency Management Performance Grants, State Homeland Security Grant and Earthquake Consortium and State Assistant. These funds correspond to the allocation for operational and administrative costs of the Emergency Operations, Crisis and Disaster Program.

SUMMARY OF AVAILABLE RESOURCES

SUMMARY OF RESOURCES BY PROGRAM

General Management and Administration

Emergency, Crisis, or Disasters Operations

9-1-1 Emergency Service