Objectives

• Offer evaluation, counseling and training services to 33,479 participants

• Process 10,188 requests.

• Increase the number of participants that can be employeed as defined by the 1973 Rehabilitation Act, as amended, to 2,799.

• Process complaints within 30 days or less.

• Expand offerings to maintain or surpass the opportunities for participants to attain self-sufficency. Budget will be assigned, under the provisions of Title VII, Chapter 1, Part B Funds of the Rehabilitation Act.

• 10% increase in participants served under the provisions of Chapters 1 and 2 of Title VII of the 1993 Rehabilitation Act, as amended.

• Continue to offer services that improve the quality of life of 1,007 blind participants. Budget will be assigned under the provisions of Title VII, Chapter 2 of the Rehabilitation Act.

• Increase the number of participants at the Assessment and Adjustment Centers to 4,000.

• Expand services offered to achieve self-sufficiency to 786 participants. Budget will be assigned under the provisions of Title VII, Chapter 1, Part B Funds of the Rehabilitation Act.

• Reinforce the knowledge and skills of personnel who occupy supervisory positions in all areas.

• Provide through the Employment Support and Modalities Centers, 4,704 technical support services to vocational rehabilitation staff that works with participant placement and employment.

• Provide sustained employment services to 638 participants for all ARV levels.

• Increase to 80 the number of salary incentives provided to employers as part of the strategy to develop new work scenarios for participants.

• Continue to offer business skill training for interested participants with aptitudes for developing their own small businesses.

• Acquire the CRIS System (Client Rehabilitation Information System) as recommended by the federal government.

• Expand the self-suffiency and vocational rehabilitation services in municipalities where there are no installations that serve this population.

• Increase and strengthen Technological Assistance Stations in the ARV Regions to provide services to applicants with significant needs.

• Maintain virtual employment as an alternative for participants with more significant disabilities.

• Strengthen services related to technical support, personnel training and the monitoring of Community Rehabilitation Programs (PRC, spanish acronym).

Statistical Data	2010	2011	2012
Assessment, counseling, job placement and independent living services	37,870	33,478	33,479
Cases in remunerated employment	2,524	2,703	2,704
People with disabilities employed	2,599	2,798	2,799
Processed applications for new services	10,392	10,187	10,188

*Refers to people with disabilities that have obtained paid employment (competitive, self-employed or employed by a company administered by a state agency).
**Refers to people that obtain unpaid employment (competitive, self-employed or employed by a company administered by a state agency, housekeeper or employee of a family).
The statistical data was provided by the Agency during the Fiscal Year 2011-2012 budget formulation process.

Customers

Provide services to people with physical, mental, cognitive or sensory disabilities so they prepare themselves and obtain or secure employment in accordance with their capabilities, interests, abilities, concerns, resources, priorities and choice.

Human Resources

Authorized and Proposed Positions	2009	2010	2011	2012
Managerial,Technical, Administrative, and Office Staff	677	643	464	416
Judges, Lawyers, and Legal Staff	3	3	3	3
Teachers	44	43	40	37
Other staff	27	25	33	36
Planning, Budget, Statistics, Auditing, and Finance	45	42	31	25
Education and Recreational Services Professionals	1	3	3	2
Public Relations and Communications	2	2	1	1
Maintenance and General Services Staff	119	104	46	50
Families and Community Services Staff	306	290	337	335
Information Systems	17	16	14	14
Total, Positions	1,241	1,171	972	919

The Adopted consolidated budget for Fiscal Year 2011-2012 is $90,644,000. Funds include: $17,271,000 from the Joint Resolution - General Fund, $600,000 from State Special Funds, $70,631,000 in Federal Grants and $2,142,000 from the American Reinvestment and Recovery Act (ARRA).

Operational Expenses reflect a reduction of $20,144,000 compared to funds allocated for Fiscal Year 2010-2011. This is due to a budgetary redistribution of non-reoccurring ARRA funds and a reduction in payroll costs as a result of the employee retirement incentives program and other cost control measures.

The Joint Resolution - General Fund will help the Agency comply with requirements established by federal and state laws. Training services include enrollment to universities, academies and vocational schools. In addition, other complementary services are provided such as: training materials, financial support, transportation, housing, readers for the blind, interpreters for the deaf and consumer assistance. Moreover, physical renovations, wheel chairs, vehicle modifications, establishing microbusinesses and technological equipment services are offered. The adopted budget will contribute to the proposed goal of serving 33,479 participants and of these 2,799 will be employed. In addition, matching funds from federal grants are guaranteed. This combined funding will be used to cover allow the operational expenses of the Agency to be covered.

The State Special Funds comes from an inter-agency agreement between the Vocational Rehabilitation Administration and the State Insurance Fund Corporation. The use of these funds is provided by Act No. 182 of May 1, 195, as amended, for the benefit of injured workers, from the State Insurance Corporation.

Federal Programs include: Independent Living State Grant, Rehabilitation Services Vocational Grant to State, Supported Employment Services for Individuals with Severe Disabilities and Rehabilitation Training State Vocational Rehabilitation Unit.

SUMMARY OF AVAILABLE RESOURCES