ADVOCATES ADMINISTRATION OFFICE.

LEGAL AUTHORITY

Reorganization Plan No. 1 of June 22, 2011, known as the Ombudsman Reorganization Plan, created the Ombudsman Administration Office consolidate the faculties, functionality and duties of the Office of the Advocate for Patients, Office of the Ombudsman for the Elderly, Veterans Advocate Office and the Office of the Disabled Persons Investigating Official under the Administration.

MISSION

Integrate the administrative functions of the patients, elderly, veterans and disabled persons ombudsman offices in order to facilitate the services provided to citizens by establishing efficiencies in the area or human resource management and finance.

ESTRUCTURA ORGANIZACIONAL

  • Administrative Affairs
  • Administrator's Office
  • Coordination and Protection of Human Rights
  • Deputy Administrator's Office
  • Human Resources
  • Press and Public Relations
  • Regional Offices


PROGRAMS

Coordination and Protection of Human Rights

Program Description

Receives citizens' complaints when their rights have been either neglected or violated by a government agency and acts as liaison between the two.

Customers

Citizens

General Administration

Program Description

Efficiently and effectively plans, organizes and manages all of the Agency's administrative affairs; in a way that allows each different ombudsman office to focus on providing citizens the required services.

Customers

Citizens

FISCAL YEAR 2012-2013 PROPOSED BUDGET

The proposed consolidated budget for fiscal year 2012-2013 amounts to $1,440,000 from the Joint Resolution General Fund. Since this agency was recently established per Reorganization Plan No. of June 22, 2011 there is no basis for comparing what was spent on Operational Expenses.

Resources from the Joint Resolution General Fund will be used to continue to develop the agency structure in a way that it maximizes the use of human resources and finance resources to allow each different ombudsman office to focus on providing citizens the required services. These services will be provided in an organized and effective way.


SUMMARY OF AVAILABLE RESOURCES

Consolidated Budget  (thousands $) 2010 2011 2012 2013

 

Program  
Operational Expenses Actual Actual Budget Proposed
Coordination and protection of citizens rights 0 0 0 863
General Management and Administration 0 0 0 577
Subtotal, Operational Expenses 0 0 0 1,440
Total, Program 0 0 0 1,440
 
Funding Sources  
Operational Expenses  
Joint Resolution - General Fund 0 0 0 1,440
Subtotal, Operational Expenses 0 0 0 1,440
Total, Funding Sources 0 0 0 1,440
 
Expense Category  
Operational Expenses  
Payroll and Related Expenses 0 0 0 1,199
Rent and Utilities 0 0 0 50
Purchased Services 0 0 0 14
Transportation Expenses 0 0 0 7
Professional Services 0 0 0 100
Other Expenses 0 0 0 10
Equipment Purchases 0 0 0 50
Office Supplies and other Materials 0 0 0 10
Subtotal, Operational Expenses 0 0 0 1,440
Total, Expense Category 0 0 0 1,440