Program Description

Adopts and applies regulations, considers service requests and awards franchises, rights, privileges, concessions of a public nature and expedites show cause orders. Processes Public Services Act and its regulations infractions, issues orders, summons public hearings and expedites licenses for individuals and entities that offer public services. It also, processes modifications, transfers and vehicle permits, carries out research by consultants, requests and other matters of a legal character, prepares projects to authorize applications and resolve controversies, complaints and claims. It prepares reports and orders and resolutions related to cases and requests that do not require public hearings.

Customers

People and entities that offer public services such as concessionaires and public service enterprises. Examples of these concessionaires include: public and school buses, ambulances, among others. Some service enterprises include: ground, aquatic and air transport; moving companies, public storage; and liquefied gas vendors.

Program Description

Supports the Agency's operational activities. In addition, it counsels the Commission about the implementation of public policy and the setting of goals, objectives, regulations and directives for the adequate planning of activities in order to attain better oversight and improve the quality of public services.

Customers

The Agency's operational programs

Program Description

Monitors, inspects and investigates all activities conducted by non-governmental enterprises that provide services in Puerto Rico. Examples include: ground transportation, liquefied gas and cargo movers (including moving companies and public storage), oil pipelines, contract carriers, transportation carriers and aggregated trucking haulers or analogous material for commercial or industrial purposes.

Oversees and recommends accounting systems for businesses. It provides recomendations for modifications to existing regulations or the formulation of new regulations and enforces them. Recommends tariff modifications. Inspects the physical condition of vehicles dedicated to public transportation. It investigates claims presented by citizens and concessionaires. It offers preventive vigilance to avoid possible infractions. All those functions are channeled through the six regional offices.

Statistical Data	2011	2012	2013
Customers served	83,227	85,000	89,000

The statistical data was provided by the Agency during the Fiscal Year 2012-2013 budget formulation process.

Customers

Public and private service enterprises

FISCAL YEAR 2012-2013 ADOPTED BUDGET

The adopted consolidated budget for Fiscal Year 2012-2013 amounts to $9,037,000. This amount includes $6,278,000 from the Joint Resolution General Fund, $1,596,000 from State Special Funds and $1,163,000 in Federal Grants.

Operational expenses reflect an increase of $39,000 when compared to funds assigned in fiscal year 2011-2012 thanks to additonal federal funding from the Motor Carrier Safety Assistance Program.

State Special Funds are generated from royalties, per Act 7 of November 27, 1990, and from passenger transport businesses fees, tariffs, administrative processing, excavation and demolition warnings, and training of concessionaires per the Excavation and Demolition Coordination Act, Act 267-1998.

Contributing federal programs include: The Motor Carrier Safety Assistance Program and The Pipeline Safety Grant Program and Once Call. This resources will be used for regulation and oversight of transportation safety for all commercial vehicles and gas installations.

SUMMARY OF AVAILABLE RESOURCES