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LEGAL AUTHORITY
Reorganization Plan No. 1 of June 22, 2011,
known as the Ombudsman Reorganization Plan, created the Ombudsman Administration Office consolidate the faculties, functionality and duties of the Office of the Advocate for Patients, Office of the Ombudsman for the Elderly, Veterans Advocate Office and the Office of the Disabled Persons Investigating Official under the Administration.
MISSION
Integrate the administrative functions of the patients, elderly, veterans and disabled persons ombudsman offices in order to facilitate the services provided to citizens by establishing efficiencies in the area or human resource management and finance.
ESTRUCTURA ORGANIZACIONAL
- Administrative Affairs
- Administrator's Office
- Coordination and Protection of Human Rights
- Deputy Administrator's Office
- Human Resources
- Press and Public Relations
- Regional Offices
PROGRAMS
Coordination and Protection of Human Rights
Program Description
Receives citizens' complaints when their rights have been either neglected or violated by a government agency and acts as liaison between the two.
Customers
Citizens
General Administration
Program Description
Efficiently and effectively plans, organizes and manages all of the Agency's administrative affairs; in a way that allows each different ombudsman office to focus on providing citizens the required services.
Customers
Citizens
FISCAL YEAR 2012-2013 ADOPTED BUDGET
The adopted consolidated budget for fiscal year 2012-2013 amounts to $1,740,000 from the Joint Resolution General Fund.
Since this agency was recently established per Reorganization Plan No. 1 of June 22, 2011 there is no basis for comparing what was spent on Operational Expenses.
Resources from the Joint Resolution General Fund will be used to continue to develop the agency structure in a way that it maximizes the use of human resources and finance resources to allow each different ombudsman office to focus on providing citizens the required services. These services will be provided in an organized and effective way.
SUMMARY OF AVAILABLE RESOURCES
| Consolidated Budget (thousands $) |
2010 |
2011 |
2012 |
2013 |
|
| Program |
|
| Operational Expenses |
Actual |
Actual |
Budget |
Adopted |
| Coordination and protection of citizens rights |
0 |
0 |
0 |
863 |
| General Management and Administration |
0 |
0 |
0 |
877 |
| Subtotal, Operational Expenses |
0 |
0 |
0 |
1,740 |
| Total, Program |
0 |
0 |
0 |
1,740 |
| |
| Funding Sources |
|
| Operational Expenses |
|
| Joint Resolution - General Fund |
0 |
0 |
0 |
1,440 |
| Special Appropriations - General Fund |
0 |
0 |
0 |
300 |
| Subtotal, Operational Expenses |
0 |
0 |
0 |
1,740 |
| Total, Funding Sources |
0 |
0 |
0 |
1,740 |
| |
| Expense Category |
|
| Operational Expenses |
|
| Payroll and Related Expenses |
0 |
0 |
0 |
1,199 |
| Rent and Utilities |
0 |
0 |
0 |
50 |
| Purchased Services |
0 |
0 |
0 |
14 |
| Transportation Expenses |
0 |
0 |
0 |
7 |
| Professional Services |
0 |
0 |
0 |
100 |
| Other Expenses |
0 |
0 |
0 |
10 |
| Non Distributed Allocations |
0 |
0 |
0 |
300 |
| Equipment Purchases |
0 |
0 |
0 |
50 |
| Office Supplies and other Materials |
0 |
0 |
0 |
10 |
| Subtotal, Operational Expenses |
0 |
0 |
0 |
1,740 |
| Total, Expense Category |
0 |
0 |
0 |
1,740 |
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